17 years · 100s of projects · 0 long-term contracts
Making marketing easier.
Websites, marketing and automation for service businesses. Built so the right people find you, get in touch, and turn into customers.
Fixed prices, no contracts, and a free review to start.
Hey, I'm Jamie 👋
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Sound familiar?
You're posting on social but the phone isn't ringing any more than it was.
You've paid for ads, a new website, maybe even an agency. You couldn't say what any of it actually got you.
Most of your work still comes from word of mouth. Which is great - until it goes quiet and you can't do anything about it.
Marketing without a plan is a jigsaw without the picture on the box.
You're not bad at marketing. You've been sold Random Acts of Marketing.
A post here, some ads there, a new logo when things go quiet. Random acts add up to nothing - systems compound.
There's a fix for that.
I've spent years working with service businesses. Electricians, engineers, coaches, consultants, clinics, fabricators, tutors. And I kept seeing the same thing. People who are brilliant at the work, with marketing that doesn't come close to showing it.
The problem was never effort. It was order. Starting five things, finishing none. Half-built bridges everywhere - and a half-built bridge gets nobody to the other side.
So I created The Perfect Customer Journey - six stages that show you exactly what to build, and in what order. Build each one properly and they join up, carrying people all the way from stranger to customer. It's at the heart of everything I do.
Building your business one bridge at a time.
Six stages. From stranger to fan. This is the order things need to happen. Most businesses only do two or three - the ones that grow do all six.
Learn the full frameworkGet Noticed
Get visible to the right people
Connect
Capture contact details
Engage
Build trust and demonstrate value
Convert
Make the sale
Deliver & Wow
Exceed expectations
Create Fans
Turn customers into advocates
What I do
Here's what I can help with.
Pick the one that matches the problem in front of you. Not sure? Start with the free review.
Not sure where to start?
One call with me beats twenty tabs of research.
How it fits together
The plan, start to finish.
Review, plan, build, grow. Four steps that turn scattered marketing into a system that compounds.
Review
A free, honest look at your website and marketing. What's working, what's leaking, and your quickest wins - in priority order.
Get your free reviewPlan
Your customers, your message and your numbers mapped into one clear roadmap. If it isn't worth it, I refund you.
See the strategy workBuild
Websites, AI, automation and custom tools - the foundations, built properly and built fast. You own every bit of it.
Explore the buildsGrow
Content, SEO, Google profile and email, handled every month. No contracts, so I earn my keep monthly.
See ongoing marketingEvery step starts with the same thing: a free, honest review of where you are now.
The portfolio
Some of the work.
Recent builds for real businesses: websites, apps and tools.
One site to unify three trades: electrical, fire and security.
Three trades that usually read like three different companies - unified into one clear offer for homes and businesses across Wigan and the North West.
3-in-1
electrical, fire & security, one offer
Matrix FSE
See the build
A credibility-first website for a civil engineering consultancy.
Drainage, highway and infrastructure design is bought on credibility. I built a site that gets a senior engineer's expertise across in seconds.
Seconds
to understand exactly what they do
ALD Design
See the build
A booking-first website for a 40-year family heating firm.
Family-run in Wigan since 1985 - with a website that finally says so, and takes bookings while they're on the tools.
1985
family-run since
F.G. Welch
See the build
Why work with me
Why clients stay - without a contract making them.
Four things that are true of every project, because it's how the work actually gets done.
I'll tell you what you actually need
Even when it's cheaper than what you asked for. Strategy before tactics - always. The difference between spending and investing.
Built fast, built to last
Websites and systems in days and weeks, not quarters. Nothing to patch, update or pay for monthly. You own it outright.
You own everything
Your website, your data, your customer list. If you ever moved on, everything I built keeps working for you. No hostage-taking.
No contracts, ever
Everything monthly is rolling. I keep clients by being worth keeping - which is exactly the pressure I should be under.
Kind words
Don't take my word for it.
Amazing service, extremely good at what they do. Jamie is genuine, helpful, patient and clearly cares. I cannot recommend this business enough.
Jamie made building a website SOOOoooo much easier than other freelancers. His process from design through to deployment was flawless.
Jamie went through my website page by page explaining where I'd gone wrong and where I could improve. Everything he suggested was 100% accurate and straight to the point.
Brilliant at pinpointing exactly what's wrong with a website and quickly making it 10x better.
As soon as the website was launched we received a lot more website enquiries. Efficient, easy to work with, and we got the result we wanted. Highly recommended!
We're already seeing a big influx in new leads and sales. We'll be working with him again and would highly recommend him.
Jamie has been so incredibly helpful building out our CRM and email marketing strategy. He's very hands-on and great at explaining how everything works.
What changes
Six months from now.
This is what changes when the Random Acts stop and a system takes over.
Marketing now
- You post when you remember, then go quiet for weeks the moment work picks up
- An enquiry lands at 9am, you spot it at 7pm, and they have already booked someone else
- You could not say which half of your marketing is wasted, so you keep paying for both
- Every quote starts cold, with someone who has never heard of you
With the system running
- Every enquiry gets a reply in seconds, even the ones that land while you are up a ladder
- You turn up in the map results when someone nearby searches for what you do
- New five-star reviews arrive without you having to ask for them
- You know what an enquiry costs you and where the good ones come from
Same business, same you, just in the right order.
Hey, I'm Jamie.
Husband, Dad, Marketing Guy, Average Golfer 🏌️⛳
I've spent 17 years working with service businesses - electricians, engineers, coaches, consultants, clinics - and the same thing comes up every time. Someone who's great at their actual job, stuck with marketing that undersells them.
I'm not an agency. You deal with me from the first conversation to the last, and when a job needs an extra pair of hands I bring in people I've worked with for years.
When I'm not banging on about marketing, I'm a husband, dad and an average golfer convinced this is the year it all clicks...
...it never is. I'm also a Manchester United fan, so I know exactly what it's like watching something with loads of potential underperform for years. The difference is, your marketing's fixable.
Things I'm working on.
Beyond client work - tools, resources and projects I've built.
The Marketing Portal
My free community where business owners learn to get their marketing sorted. Templates, frameworks and straight answers.
Join free on Skool →
Your Web Review
A free tool that scores your website and shows you exactly what to fix.
yourwebreview.com →
The Marketing Memo
One practical marketing idea, every day by email. Free, no waffle.
Get The Memo →
The Perfect Customer Journey
The six-stage framework that takes strangers to fans.
Learn the framework →
The Top 100 Club
Community of golfers playing the Top 100 Golf Courses Around The World.
thetop100.club →
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P.S. You can reply to any issue. I actually read them.
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